Free Support Options

If you're just starting out, or have specific simple questions, you can find help on the public newsgroups (see our Links page for directions), the FAQ section of the Corel  newsgroups, and the files on our Paradox download page. Most of the common tech support questions are addressed through these sources; you could find answers to your basic questions, and a lot more, without even asking. You can receive quality advise for most common  questions on a same-day basis by posting a clear, informed description of your problem on one of the newsgroups. Many "regulars" check the newsgroup messages over the course of each day. The Paradox community is a very powerful resource.

Click here for details of other Diamond Software Support options

If your needs are more specialized than the assistance that is available on the newsgroups, you can reach us here at Diamond Software, via mail, phone, or e-mail. We can provide direct support in a variety of ways, short-term and/or long-term, customized to your individual needs. The costs for support and assistance will vary, depending on the nature and scope of your requirements, but will always include dial-up services, e-mail, and phone support.

Too many questions? Don't know where to begin? Click here for details about our Sanity Check package. The package itself might be more than you need at the moment, but the list of subjects and services can help you organize your questions and issues.